Monday 11 February 2008

NRMA making limited ex-gratia payments to some policyholders affected by NSW North Coast flooding

According to The Northern Star the "NRMA announced it would make ex-gratia payments to about 40 policy-holders whose homes were damaged in the flood, but were not eligible for an insurance payout because the company, like most others, did not cover flood.
NSW claims manager William Reilly said the payment would be the same as if the homes were covered for flood damage. However, that did not mean NRMA covered floods."
 
This is welcome news, but many other people are still waiting for resolution of claims lodged with other insurance companies.
Page MP Janelle Saffin praised the NRMA and invited "People with outstanding flood insurance problems can contact me on 6621 9909."
 
Finally, a local member who actually cares.

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